CUSTOMER SUCCESS STORY | NOVOFERM Doors close to perfection Novoferm is one of the biggest door and shutter manufacturers in Europe. Since 2003 it is part of the Japanese Sanwa Shutter Group, which is worldwide one of the leading garage door and shutter brands. The Sanwa Shutter Group has more than 9.000 employees and conducts business worldwide through a network of 107 companies and thousands of partners. Gerard ten Dam has been with the Dutch Novoferm branch as a fi nancial manager for almost 30 years – and has never experienced a dull moment in the Novoferm organization: “Every year has brought new opportunities and challenges: it keeps you sharp and creates room to initiate changes and improvements,” he says. He has been involved in several take-overs, mergers, construction of

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