CUSTOMER SUCCESS STORY | TOKYO AMERICAN CLUB Founded in 1928, T okyo American Club is a private club with close to 4,000 Members from more than 50 nations around the world. The Club o ers a diverse range of cultural, business and recreational activities and amenities in the heart of the Japanese capital to members, their families and guests. The Club’s extensive list of services, for all ages, are delivered through its fi ve restaurants, banquets and bridal facilities, concierge, roof-top pool, squash courts, bowling alley, full-size gymnasium, library, childcare center, spa and more. The planning and reporting requirements in delivering this wide range of services has steadily grown over time, and analysis has become more sophisticated. The needs Planning the Club’s revenues an

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