Case Study

JARO Hotels increases productivity with SiteMinder’s Channel Manager and Maestro PMS Integration

JARO Hotels increases productivity with SiteMinder’s Channel Manager and Maestro PMS Integration

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JARO Hotels increases productivity with SiteMinder’s Channel Manager and Maestro PMS Integration Les Hôtels JARO is the largest hotel group in Quebec City. The chain offers three- and four-star accommodations across 7 different establishments, with a total of 1215 rooms. Its facilities include tropical gardens, indoor pools, catering, restaurants, bars, night life, and health and fitness centres. The success of the chain can be attributed to the hard work of the Robitaille family. Today, it is still a family business, with the third generation contributing to its legacy. Annie Robitaille, Marlene Robitaille, and Nancy Robitaille are the owners of the properties. The Challenge As the chain has been in operation for over 40 years, they have seen travel change in so many ways. One of those wa

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