Packaging company’s successful switch to paperless accounting boosted productivity and efficiency and led to digitization of production, sales and customer service processes "When customers called with questions about their invoices, we would have to go dig through a file cabinet to find that invoice. Now our customer service agents can lookup DocuWare records while still talking to customers on the phone.” Jim Proefrock, Database Administrator and DocuWare Project Lead Jamestown Container Companies, Rochester, NY Jamestown Container Companies Case Study Jamestown Container Companies • Country: USA • Industry: Service Provider • Deployment: On-premises • Department(s): Finance, Sales, Production, Customer Service Case Study Jamestown-Container-Companies 1Packaging solutions and services be

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