James Cook University Discovers Efficiencies with IT Service Management
James Cook University Discovers Efficiencies with IT Service Management
3 PagesHighlights University ramps up IT services satisfaction and streamlines HR request management with ServiceNow. Organisation James Cook University Business Education Headquarters Cairns and Townsville, Queensland, Australia Geographies Northern Australia, Singapore Solutions • ServiceNow Incident Management • ServiceNow Change and Release Management • ServiceNow Service Catalogue • ServiceNow HR Service Management Implementation timeline Initial implementation completed within 6-8 weeks James Cook University Discovers Efficiencies with IT Service Management Founded in 1970, James Cook University operates campuses in Cairns and Townsville in northern Queensland, Australia, as well as in Singapore. The University has extended its presence to Mount Isa in regional Queensland, Thursday
