civica.co.uk/civicacollect civicacollect@civica.co.uk Learn more: Contact email: Jacobs streamlines collections management for 185 local authorities Britain's largest independently owned civil enforcement agency relies on CivicaCollect to underpin its operations More than 185 local authorities throughout England and Wales trust Jacobs as their partner for enforcement and debt collection services. "We develop client-specific workflows to accommodate each client's preferred enforcement and collection processes," says Paula Jacobs, Partner at Jacobs. "We make sure our operations align with each client's expectations and business rules, because the way we work reflects directly on our clients' reputations.“ Working with vulnerable customers is a case in point. Jacobs has alw

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