ITSO Limited Centralizes Lifecycle Management With Helix ALM | Perforce Limited Test Management Capabilities Lead to Growing Pains By 2014, ITSO operated more than 60,000 point of service terminals. They supported billions of transactions each year. But with growth came growing pains. Data was siloed, difficult to search, and limited to a single user at a time. With a goal of making all public transportation systems in the UK ITSO-compliant, they needed to expand their test management capabilities. "We had been relying on a combination of Microsoft Word documents, Excel spreadsheets, and PDFs for everything from scope generation to tracking results to running reports — there were bits and pieces everywhere," says Methushala Yerraguntla, ITSO senior analyst. Finding a Test Case Management

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