ITOCHU Machine Technos, deployed VPN to enable their employers to remotely access email, and web-based groupware services including Cybozu and eValueNS. ITOCHU’s salespeople travel all over the world. They often reported to IT that they were unable to perform their job due to a weak and instable connection when accessing their email and data. The employees at the Mexican subsidiary also used VPN to access eValueNS at the headquarter in Japan. The infrastructure in Mexico provided only low bandwidth with high latency, often cutting off the VPN-connection. In order to continue the daily operations, the Mexican subsidiary had to contact the headquarters in Japan asking them for help and take over the work as they could not access the resources.

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