Case Study

Italy’s Justice Bureaus

Italy’s Justice Bureaus

Pages 4 Pages

Justice & Security / June 2013 The Challenge For the Italian Ministry of Justice, the combination of increased demand for services and the impact of ongoing cost reductions was starting to affect the quality of the justice system. With civil cases taking up to a decade to go through the legal system and many penal cases in front of the courts for up to three years, the Ministry recognized a clear need for change. Moreover, service levels were

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