IT Lab Steers Housing Association from Bumps in the Road During Staff Shortage
IT Lab Steers Housing Association from Bumps in the Road During Staff Shortage
2 PagesIT Lab Steers Housing Association from Bumps in the Road During Staff Shortage CASE STUDY: Summary: Client: Weaver Vale Housing Trust Sector: Housing Association Company Size: 120 staff IT Department: 7 staff Key Technologies: Microsoft Hyper-V, Citrix IT Lab Services Provided: 2nd and 3rd line Support Services Background: Since 2010, IT Lab has acted as an extension of Weaver Vale’s IT team through the delivery of high quality IT support. IT Lab also provides strategic advice to drive efficiencies and maximise the association’s investment in technology. In 2017, a sudden and urgent demand meant that the association needed to boost its IT personnel. The tight timeframes dictated that the usual recruitment process was neither practical nor feasible. The trust Weaver Vale ha
