INTRODUCTION Merger and acquisition (M&A) activity reached record levels in 2018, totaling $4 trillion. That's a 19% increase over 2017 according to Thompson Reuters. After all, M&A activity can help organizations expand their customer base, diversify their products and services, and acquire new technology to stay competitive. An awfully large sum of money is fronted to buy another - and investors and the stock market want to see any of those three goals return significant cost synergies. In order for organizations to meet any of those three goals, IT integration has to happen – getting employees of the differ - ent organizations working together, or in the case of a spin-off, ensuring they have the resources needed to focus on their core competencies. All that starts with IT int

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