A fast-growing subscriber base is a good thing, right? Yet for ISKON—a broadband telecom in Croatia— managing the rapid proliferation of customer-premise equipment (CPE) for business customers was becoming a major challenge. Thousands of small, medium and large businesses now depend on ISKON’s copper and fiber network infrastructure for triple-play broadband services using Patton’s SmartNode VoIP routers as voice gateways. Trouble tickets, provi

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