CASE STUDY jackhenrybanking.com © 2019 Jack Henry & Associates, Inc. ® How efficient can bank operations get? You may be surprised at the gains to be made with workflow automation. This Michigan institution is a case in point when it comes to decreasing labor and increasing productivity. For five years, Isabella Bank Corporation has used jhaEnterprise WorkflowTM (EWF) to sharpen efficiency. In this case study, Amy Vogel, Vice President and Chief Risk Officer, and Brent Moinet, Project Coordinator, explain the ways they use and benefit from the product. Amy notes that EWF has become an essential system for the institution. “Our operational areas are heavy users. We rely on its tracking to show who made changes, who reviewed changes – it’s critical to our daily processes.” Brent adds th

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