Case Study

International Law Firm Saves Costs and Improves Support for its Multinational Network Environment

International Law Firm Saves Costs and Improves Support for its Multinational Network Environment

Executive summary An international law firm, headquartered in New York City, required additional support for its growing IT infrastructure. The firm had a small IT department and wanted to contain costs by using the services of reliable vendor/partner to manage and support its IT environment. The firm’s maintenance agreement for Cisco Smart Services was due for renewal and presented an opportunity to review its support environment. I

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