Case Study

International law firm integrates enterprise search to improve intranet access and accelerate processes

International law firm integrates enterprise search to improve intranet access and accelerate processes

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An international law firm with over 1,000 staff partnered with BA Insight to streamline intranet access and accelerate processes through enterprise search. Previously burdened by a fragmented, outdated intranet, employees struggled to find critical case information. BA Insight implemented a unified, AI-powered search solution integrated into the firm’s SiteCore-based intranet, leveraging SmartHub, AutoClassifier, and connectors to systems like NetDocuments and SQL. The result was a modern, intuitive experience that improved productivity, saved time, and provided centralized access to firm-wide knowledge—on time and within budget.

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