Page 1 of 4 The Intelligence Behind The Technology February, 2013 Case Studies & Client Information By: Michael Petrov CEO Patricia Marro Director of Marketing Page 2 of 4 Case Study: International Bank Executive Summary In 2009, the client made a decision to bring in house multiple business applications run by third party solutions providers such as SunGard and others. The gap analysis showed that the client’s IT is lacking the following: 1. 24/7 support of the production environment and 2 disaster recovery environments 2. 24/7 support of the client’s international customers 3. Ability to provide highest industry SLAs for End of Day closure and reporting 4. Lack of knowledge of

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