CASE STUDY INTERMEDIA INTERMEDIA ELIMINATES MANUAL PROCESSES WITH ERP , TICKETING SYSTEM INTEGRATION PAGE 1 of 2 CASE STUDY CUSTOMER Intermedia LOCATION Mountain View, CA INDUSTRY Computer & Internet COMPANY SIZE 1-1,000 Coupa: What was the challenge that led you to Coupa? Mike: Our challenge was the integration between our ticketing system into our backend ERP system and we didn’t have a tie in to the two sys- tems and so everything was ve

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