The Loan Store, Inc. partnered with MOZAIQ to automate complex mortgage processes using Automation Anywhere’s Automation 360™ and IQ Bot™, achieving a 100% productivity increase, 60% cost savings, and over 25% faster loan turn times. By automating tasks like disclosures, document indexing, and service ordering, they reduced manual effort and enabled straight-through processing for over 80% of workflows. This scalable solution allows TLS to adapt to market fluctuations while maintaining quality service and employee retention. Future automation efforts will focus on underwriting and data-driven processes for further efficiency.

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