Case Study
Integrated Case Management System for National and International Helplines on BOT model
Reduced call drop rate to less than 1% from 77%, Increased case resolved rate to 80% from 2% with Helpline Case Management System on BOT model
Reduced call drop rate to less than 1% from 77%, Increased case resolved rate to 80% from 2% with Helpline Case Management System on BOT model