Case Study
Insurance Commission of Western Australia (ICWA)
Overview The Insurance Commission of Western Austra lia (ICWA) is the sole compulsory Third Party Insurer for motor vehicle personal injuries in Western Australia as well as managing all insur ance requirements for government departments. Challenge ICWA’s 360 staff uses around 1,200 ageing COBOL programs to manage thousands of claims every year. The outsourced mainframe was expensive to maintain and offered limited agility and flexibility. However, infrastructure modernization was a daunting prospect. The project’s strategic goals included cost re duction, increased productivity, improved abil ity to support new business initiatives, reduced disaster recovery time and reduced reliance on vendors. Glenn Myers, CIO for ICWA: “The mainframe has its place in organizations re