Challenge As a major player in the rapidly evolving insurance industry, this Fortune 500 insurance company was growing its online presence at a rapid pace. Their high-powered mainframes could certainly handle massive and growing transaction volumes, but the complexity in having nearly 100 Java Virtual Machines (JVMs) in its web- application architecture was becoming troublesome. Basically there was just one central problem -- a lack of visibility into details of the operations of those important JVMs. As a consequence, when a slow- down or other issue occurred, root- cause analysis and problem resolution was excessively time-consuming, difficult, and resource intensive. The only way to address the inefficiency was to be able to collect all the relevant data across the entire s

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