Case Study

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12 insurance t he Phoenix Group The Phoenix Group has become the UK’s largest consolida- tor of closed-book life funds—policies on insurers’ books that are no longer being marketed to new customers. The Phoenix Group saw tremendous opportunity in becoming a closed-life specialist. Instead of competing in the crowded field of life insurers seeking brand-new cus- tomers, the company became a highly-efficient servicing specialist, honing the ab

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