® CASE STUDY Insight Evolves with Incognito Insight Communications faced several challenges over the past five years, including the division of its Midwest partnership with Comcast. The two companies announced that split in 2007. The year before, Insight had deployed a range of technologies that helped turn in what President and COO Dinni Jain called the “best operational year in our history.” 1 One of the achievements of that pivotal year w

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