Case Study

Infosys Helps Outotec Enhance Customer Satisfaction

Infosys Helps Outotec Enhance Customer Satisfaction

Pages 4 Pages

Abstract Outotec - A leading global provider of process solutions, technologies and services for the mining and metallurgical industries wanted to synergize the functioning of its business units. It adopted the ‘One Outotec’ approach to harmonize the scattered processes in order to serve its customers better. Infosys partnered with Outotec in creating a harmonized infrastructure and shifting to a better business model for Customer Relationsh

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