Case studies ABOUT THE CLIENT BUSINESS NEED INSIGHT AND IMPACT Serving 11 counties in south Alabama and northwest Florida, Infirmary Health (IH) is the largest non-governmental health care system in Alabama. With 5 acute and 2 post-acute care facilities and over 30 physician clinics, Infirmary Health has over 1 million patient visits each year. Infirmary Health leads the market share in Mobile and Baldwin counties and with 5600 employees, is the largest private employer in both counties. Every year, Infirmary Health holds 2-3 Leadership Summits for their VPs, Managers, Directors, and Team Leaders. Faced with a highly competitive health care market and a nationwide shortage of Registered Nurses, Infirmary Health was looking for insight on how to effectively recruit and retai

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