This case study explores how Inductive Automation, a fast-growing industrial software provider, transformed its identity and access management strategy using Cisco Duo. Facing rapid workforce growth and increased SaaS adoption, the company needed stronger protection against identity-based attacks. The document describes how Duo was implemented to deliver multi-factor authentication, single sign-on, device trust, and phishing-resistant authentication. Over time, Inductive Automation consolidated identity management by migrating from Active Directory to Duo Directory, simplifying operations and improving scalability. The solution enabled a zero trust approach, enhanced visibility into user and device behavior, and reduced identity-related risk without adding operational overhead.

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