Case Study
“Include Software Substantially Reduced Administrative Costs For Itself & For Its Clients With Liquid Web Cloud Servers”
“Include Software Substantially Reduced Administrative Costs For Itself & For Its Clients With Liquid Web Cloud Servers”
INDUSTRY Landscaping PRODUCTS Remote Desktop, Cloud Dedicated with Windows Server 2019. VPS Hosting, High Availability Dedicated Hosting PAIN POINTS With Include’s growth came administrative headaches - handling admin and IT needs for clients became incredibly time-consuming, hindering growth. Client onboarding and support ticketing was cumbersome and slow. HOW LIQUID WEB HELPED Liquid Web was able to improve new customer onboarding by customizing new servers according to the client’s needs. Beyond that, Liquid Web handles the setup, management, and support of Include’s servers - whether that is hardware or network support, monitoring, or system updates. Client tickets are also handled in a more streamlined process, and the tickets are handled right away. “Include So