Case Study
In the past, most of Astute’s customers didn’t need to store cardholder data in their environments and therefore weren’t subjected to PCI requirements
In the past, most of Astute’s customers didn’t need to store cardholder data in their environments and therefore weren’t subjected to PCI requirements
© 2019 TokenEx ASTUTE CASE STUD Y A Powerful, Flexible, Seamless PCI Solution© 2019 TokenEx A POWERFUL, FLEXIBLE, SEAMLESS PCI SOLUTION Astute is an international consumer-engagement software company based out of Columbus, Ohio. It offers a suite of AI- driven software as a service (SaaS) products, such as CRM tools, a social media management application, a knowledge management application, voice chat, video and more. Astute provides these vital customer service aids to large consumer product brands around the world to streamline their customer service processes across all channels, from helping customer service agents interact smoothly with customers to providing effective self-service tools. Minimizing PCI Scope While Securing Stored Sensitive Data In the past, most of Astute’s c