Case Study

In-room tablets at the Excelsior Hotel Ernst - Exceeding the expectations of guests –and the CFO

In-room tablets at the Excelsior Hotel Ernst - Exceeding the expectations of guests –and the CFO

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1 In-room tablets at the Excelsior Hotel Ernst Exceeding the expectations of guests – and the CFO The 5-star luxury property Excelsior Hotel Ernst elegantly combines style and tradition with a modern touch. The Leading Hotel of the World®, family-owned since its founding in 1863, is known for excellent service, savvy technology, and close attention to detail. The Excelsior Hotel Ernst presents a full spread of services including two restaurants, a piano bar, and facilities for wellness, fitness, and business needs. Since the summer of 2014, the Excelsior also provides SuitePad tablets in all its rooms. Using their SuitePad, hotel guests may access hotel information or newspapers in their language of choice, request a late checkout, or contact the con

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