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In its continuing partnership with our company, bmi implements new business processes that keep customers happy and meet legislative demands

In its continuing partnership with our company, bmi implements new business processes that keep customers happy and meet legislative demands

Micro Focus
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Overview bmi is a major UK airline and the second larg­ est flying out of London Heathrow. The com ­ pany serves 10 million passengers a year and has seen considerable growth in online ticket booking. Since 2003, we have provided the technology and expertise to streamline bmi’s ticket filtering and distribution mechanism—cutting ticketing queues (the time incurred between booking a flight and processing the ticket) and the costs of distri

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