Case Study

In Good Health Family Practice

In Good Health Family Practice

Pages 2 Pages

Nue See Patients. Get Paid. ® www.nuesoft.com | 1.800.401.7422, ext. 1 © Copyright 2013 Nuesoft Technologies, Inc. Background When it opened in 2006, In Good Health Family Practice in Chattanooga, Tenn., did not have a practice management software system and relied completely on paper billing. Office manager Laurie Davis quickly found that this didn’t meet their needs – practice staff had difficulty maintaining a good patient flow and a high number of billing errors resulted in slow reimbursement. “Claims were not being tracked effectively and some simply got lost before the practice received payment,” Davis said. “Plus, reporting was very labor intensive and did not have the level of detail that we needed.” Setting Goals for a Solution Davis and her partner Dr. Pendley, M.D., det

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