Add Reference Number 1 Challenge WHEN COMMUNITIES GROW, UTILITIES MUST ALSO GROW AND change to support the increased demands. When the city of Playa del Carmen, Mexico, grew by adding new residential areas and hotel developments, the water services needed to be upgraded. Both the drinking water supply and waste water collection and treatment facilities were expanded to accommodate the increasing population. While the water services infrastructure was being improved, Aguakan also had the responsibility to ensure that the operations would be first class as well. The previous communications infrastructure to monitor systems and connect offices had been provided by the local public telecommunications service provider, and the amount of communications would exceed their services and co

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