Improving the Customer Journey at Manchester Airport Group (MAG)

2 Pages

The Client & Their Challenge Highlights of the Intervention Benefits Delivered Financial Operational Ways of Working Client Testimonial sa • Manchester Airport Group (MAG) are the holding company owned by the ten metropolitan borough councils of Greater Manchester. MAG is the largest UK owned airport operator. Currently Manchester, East Midlands, Bournemouth and Stansted airports are owned and operated by MAG. • The challenge was to improve

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Case Study Manchester Airport

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Improving the Customer Journey at Manchester Airport Group (MAG)

Improving the Customer Journey at Manchester Airport Group (MAG)

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