IMPROVING CX THROUGH AUTOMATION AND DUE DILIGENCE FOR A LEADER IN MARINE ELECTRONICS

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Movate Software improved CX for a leader in marine electronics—providing navigation instruments to commercial and recreational maritime sectors—through automation and due diligence. It standardized support frameworks, eliminating staggered operations, huge case inflows, and backlogs from basic CRM limitations. The platform integrated analytics for monitoring feedback, insights-driven changes, and modernized operations with seamless customer experience enhancements.

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Case Study

IMPROVING CX THROUGH AUTOMATION AND DUE DILIGENCE FOR A LEADER IN MARINE ELECTRONICS

IMPROVING CX THROUGH AUTOMATION AND DUE DILIGENCE FOR A LEADER IN MARINE ELECTRONICS

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