Case Study

Improving Customer Service and Support

Improving Customer Service and Support

Improving Customer Service and Support Forestry Equipment Manufacturer Uses Blank Data Plates and QR Codes as Part of Customer Care Strategy People who work in the forestry industry need high quality, labor-saving equipment to do their jobs. They are the customers that Fecon Inc. targets with equipment designed for rugged conditions. For more than 20 years, Fecon has produced products for and provided services to customers involved with land

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