City of Cardiff Council A Papertrail Case Study Improving council services with better inspections A surprisingly risky occupation Collecting waste might not sound like a dangerous affair. But it happens to be one of the riskiest occupations in the UK, mainly because it involves operating heavy machinery and operatives working alongside large vehicles in the highway. This means local authorities need to keep a close eye on health and safety standards in their refuse collection operations. It is important to carry out regular inspections and deal rapidly with any shortcomings. But maintaining first-rate inspection regimes is not easy. Waste collection crews are constantly on the move, often labouring outside of normal working hours with little time or opportunity to stop and und

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