Intetics Co. 809 Ridge Rd. Suite 205, Wilmette, IL 60091 Tel.: +1 (877) 763-8338, Fax: +1 (847) 256-3190, Email: contact@intetics.com www.intetics.com 1 IMPAQ Offshore Dedicated Team CLIENT IMPAQ UK, (www2.impaqgroup.com), a consulting and IT services firm. CHALLENGE For 12 years the Client had employed a nearshore outsourcing model, using resources from Eastern Europe to support their in-country teams in Western Europe. Over the past three year

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