CASE STUDY Client Profile NORDOPS is a Managed Service Provider (MSP) which provides premium, enterprise-class IT services to wholesale distributors of any size running Epicor’s Eclipse ERP software platform. Founded in 2016, it now serves over 200 customers across the US and Canada, growing rapidly year-over-year. Perfect Pairing With years of experience in IT architecture at Epicor, Oliver Aaltonen, one of the co-founders and owners of NordOps, knew there was an underserved market of wholesale distributors running Epicor’s Eclipse ERP software platform. Their access to enterprise-class, premium services IT like Infrastructure, Disaster Recovery and Backup were lacking. Aaltonen and his team created NordOps to step in and fill this void, partnering with [11:11] to provide

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