Beckon © Copyright Ignite Enterprise Software Solutions, Inc. I All Rights Reserved Page 1 of 3 IGNITETECH CUSTOMER SUPPORT PROGRAMS Services to Support Your Success Customer success is our #1 objective, and that’s why we’ve created the IgniteTech Customer Support Programs, which we offer at Standard, Gold and Platinum service levels. IgniteTech’s Platinum Support Program is the best option for our most active and demanding customers, as it contains the widest array of services and the highest prioritization for critical issue resolution. With Platinum, you’ll receive industry-leading support from experts in IgniteTech’s support, services and engineering teams to ensure you get the most out of your IgniteTech solutions, as well as have access to global, always-o

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