As a premium brand, Tapestry ensures seamless flows in ecommerce, order management, and store operations across a complex IT landscape of SaaS apps and ERP systems. Disruptions like price mismatches, delayed confirmations, and shipments erode customer experiences, causing dropped baskets and cancellations. Previously reactive— with 70% of issues user-reported—IT fixes hampered revenue. Digitate software transformed this by introducing intelligent automation, shifting to proactive resolution, streamlining processes, minimizing downtime, and safeguarding business performance for reliable, revenue-protecting operations.

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