case study background Based in Southwest Colorado, Ignacio School District is moving away from paper, using Google Docs and online programmes for most learning. With the introduction of a one-to-one programme, particularly through 3rd grade to 12th, the amount of devices in the district grew rapidly. After having some issues with iPads, Ignacio now have 400 Chromebooks and 600 Windows 7 or Windows 10 laptops, with these cross-platform devices, Ignacio needed a better solution to monitor their students centrally. issues Before Education Pro, Ignacio used SysAid to allow the technology department to remotely support student and teacher devices. SysAid focuses more on inventory-base and troubleshooting, therefore having only three technology staff in the district to monitor al

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