“ Our new banking experience will bring us closer to customers than ever before, and enable us to deliver the services and support they need. ” Shah Sarwar Managing Director and CEO, IFIC Bank CASE STUDY IFIC Bank Redefines Retail Banking with Smart Digital Services2 FINASTRA Case study About IFIC Bank International Finance Investment and Commerce Bank Limited (IFIC Bank) is a financial services provider based in the People’s Republic of Bangladesh. IFIC bank serves some 800,000 customers through a network of 135 branches across Bangladesh, and operates subsidiaries in Nepal and the UK. The Challenge Bangladesh has a population of 160 million people, but less than 30 percent of its citizens have a bank account. IFIC Bank knew that if it could tap into this large, unbanked se

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