Success The Customer International Drug Development Institute (IDDI) is an expert center in biostatistical and integrated eClinical services for pharmaceutical and biotechnology companies in several disease areas, including oncology and ophthalmology . IDDI optimises the clinical development of drugs, biologics, and devices thanks to proven statistical expertise and operational excellence. Founded in 1991, IDDI has offices in Belgium, Boston, Raleigh, and Cupertino. The Challenge Before moving to Veeva Vault eTMF , IDDI was burdened with a cum- bersome hybrid system of paper-based processes supplemented with electronic shared drives and e-rooms for sharing documents with its clients. Users turned to unsecured workarounds like email, and the complexity prevented effective collaborat

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