Case Study
IBM Software Consulting, Sales & support
Tangentia Customer Success Story IBM Software CUSTOMER PROFILE A large Natural Gas Distribution company Revenue: $798 million Employees: 15,000 to 20,000 BUSINESS CHALLENGES The customer was experiencing difficulty in managing their Passport Advantage Account. They were also facing longer call waiting times for product support. They were also paying large software reinstatement fees due to overdue renewals SERVICES PRO