Nothing prepared consumers or the cable television industry for the disruption created by OTT (over-the-top) and streaming technology, like Netflix and YouTube. Providers of every size have evaluated the need to adjust to this new reality, including Conway Corporation. Conway Corp is the operator of a city-owned utility providing electricity, water, wastewater, voice, internet, video, and security products to the residents of Conway, Arkansas. The community is home to 65,000 people, and Conway Corp serves just over 28,000 homes within the 45-square-mile area. They are as local a company as it gets, and they strive to offer the same level of service as much larger operators. When it comes to keeping cable television alive, they've had to consider the same adjustments as ever

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