Over a decade ago, Hyatt, the 61-year-old hotel giant with multiple brands operating in 52 countries, recognized that globalization could eat its proverbial lunch – but it might not be eating it at Hyatt properties if the company was nimble enough to understand the needs of their stakeholders and respond to them. CASE STUDY Hyatt Brings Its Purpose to Life With Saba-Powered Learning Industry: Hospitality Active Users: 100,000 Use Cases: Saba Cloud As the world has changed, travelers have changed. And Hyatt recognized that global travelers now expect unique but consistent experiences wherever in the world they are with Hyatt. In 2012, the Hyatt organization created a Global Operations Center with the central goal of delivering unique brand experiences around the world. This organ

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