Huws Gray, the UK's largest independent builders' merchant, faced inefficiencies in managing hotel and rail bookings across 250 locations. The central Operations team was overwhelmed, leading to delays and frustrations. Roomex provided a solution by decentralizing travel bookings, empowering individual staff members to manage their own bookings within company policy, and offering a single platform for all travel activities. This streamlined process saved 46 hours per month, improved travel policy compliance by 23%, and enhanced operational efficiency, staff satisfaction, and strategic decision-making.

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