CASE STUDY Hurricane Harvey, 2017 Executive Summary The effects of Hurricane Harvey were wide-spread across the Gulf Coast of Texas including the Houston area where DYONYX Service Desk, Engineering Support and Data Center operations are based. Harvey made landfall near Rockport, Texas 190 miles southwest of Houston as a Category 4 hurricane. By the time the most serious effects of Harvey reached Houston, the main issue was area flooding. Based in Houston for more than 20 years, DYONYX has fully tested and matured all operational contingencies that may become necessary during a storm event. During the extent of Harvey’s impact to Houston, all DYONYX data center, cloud, hosting and support operations continued uninterrupted. Data Center Operations DYONYX operates its hos

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