CUSTOMER SUCCESS Serving 23 million customers 24×7 Hunan Province in south-central China has always been an important communications center due to its position on the Yangzi River. Today, many of the region’s communications needs are provided by Hunan Telecom, a subsidiary of China Telecom that serves 23 million residential and business customers. Hunan Telecom provides wireline telephone as well as managed data services, broadband Internet a

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