Hugh Symons Communications talktalkbusiness.co.uk/uc “HSC are confident in their new infrastructure and have seen huge changes to the efficiency, cost and functionality of their contact centre.” Greg Durken, Service Delivery Manager, Hugh Symons Communications Call: 0800 954 5707 Lines are open Mon-Fri 9am-5pmtalktalkbusiness.co.uk/uc The challenge Increasing flexibility Reducing complexity After becoming part of The Carphone Warehouse Group

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